We collect and store the information needed for us to to our jobs properly - to be able to contact you and for you to purchase our services.
It’s how our business works; otherwise you wouldn’t be able to pay us to make videos and we wouldn’t know who you were, let alone how you wanted your video to look. Which would be a bit rubbish.
We might also occasionally use this information to tailor Facebook and Instagram adverts to your preferences but to be honest we’d rather be making videos so it probably won’t happen very often.
Unlike their tastier baked counterparts; these cookies are bits of information or data that we collect about you when you visit our website. These just show us how you’ve used our site and we use them to make your visits to our site that bit better for you.
You’re most welcome to turn these off in your browser but it may mean that our site doesn’t work as well as it might have for you.
Our delicious sounding Cookie Control System lets you turn this on or off when you first visit our website. If you say yes to the cookies (unfortunately you don’t get actual cookies, but) you give us consent to leave cookies and read cookies on your computer / device.
This is what Google says about cookies:
The cookies in use to deliver Google Analytics service are described in the table below.
The cookies in use by Jetpack are described in more detail here
These cookies are used to store information, such as whether you have been to the site before, and what site referred you to the web page.These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.
We use Google Analytics, mostly so we can see who’s checking us out and where they live on the world map thingy... because we think it’s cool when we see that someone in Antarctica is checking out our site. Who wouldn’t want to make that video?
We also use it so that we can see what content people like to look at - so we can make more of it for you all.
We use Facebook Pixel too. Again, we just use it to see which things people are most down with (on our site and on Facebook) and to make sure that any ads by us have a chance of being seen by people who’d actually like to see them.
These things don’t grab any detailed personal data about users, though they do grab your IP address - which isn’t of any interest to us even if we could find it, so don’t worry.
Opt-out of Google Analytics
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
Options for opting out of Facebook Pixel tracking online seem to be limited and changing regularly. You can find out more about how to pot out of targeted Facebook Ads in your settings here.
If you contact us via a form on this site or via any email addresses given for us on this site, we will store your name, email address and phone number, should you give it to us. As we mentioned before; we keep this so we can, you know ...contact you.
None of your payment card or bank details are kept by us or on this site - all payment information is processed by our banking providers.
We only share your payment details with our payment processors in order to process payments - this is just our business banking provider. They’re down with GDPR too.
We go to the fullest extent to keep this data secure and only we/ our staff/ (one) person has access to it.
Third Party Service Providers
If you sign up for our mailing list, we will store your name, email address email and any information you give at sign-up are securely stored by Mailchimp (who must also be GDPR-compliant) so that we can send you super-exciting relevant information approximately once per month.
You can unsubscribe from these emails at any time by hitting 'Unsubscribe' at the bottom of the email. If for some weird reason you continue to receive these emails please contact us at: email@example.com
Mailchimp tracks what you do when you see our newsletter; if you ignore it, if you open it, what links you click on and if you unsubscribe from our super-amazing interesting newsletter. Again, this information is simply used by us in order to load our newsletter with things that you actually want to see.
Videos are big ol’ bits of information - and we like it when we can send them in their full, unpixelated glory. In order to do this we will sometimes use a third party application called WeTransfer. WeTransfer collects limited information sent with files including email addresses, file names and personal messages. WeTransfer must also be GDPR compliant in order to operate in the EU.
New video tracking software
We use Ionos email hosting who securely store any information provided via email - including names, email addresses and telephone numbers. They are required to be GDPR compliant and must notify us in the case of any data breach.
We use Google GSuite cloud services to store client files, data and contact information which we need to do our job and provide our awesome services to you. Our GSuite files are encrypted by Google and only accessed by two-step authentication. This encryption means that Google shouldn’t ever have their peepers on it and once we delete it, it’s deleted. Google and GSuite are also required to be GDPR compliant.
Any paper documents containing personal data are kept securely. We don’t go leaving your information lying around about the place; we follow best practice at all times in terms of securing this data.
In case of a data breach / loss of data we aim to notify you of any personal data losses within 72 hours.
In case of any loss of data from third party providers such as Mailchimp or Google, we will follow relevant procedures as outlined under GDPR.
If you really want to disappear forever then email us: firstname.lastname@example.org and we will ensure that all of your personal data is deleted from all of our systems.
Doing this will obviously remove you from our mailing list and any membership areas of the site - which you would need your email to access.
We cannot delete receipts, purchase and banking information - for very important tax reasons.
We like to be social - come say hello on Twitter, LinkedIn, Facebook and Instagram. If you follow us on social media, we may also stalk you on other forms of social media and say hello. Please tell us to stop if you don’t want us to.
Thanks for reading all of this - it’s pretty boring.
Overall, we are very nice Eggs who won’t share your information with third parties without your explicit consent unless required to do so by law.
We don’t do anything particularly special with your information - if we come up with a product or video that we feel you’d be interested in, we might get in touch with you about it. We may also use it to target ads that we think you’d like to see. Otherwise, we’re way too busy making awesome videos to be bothered with all of that stuff.